Hoblink Jwt For Mac

Hi, we are currently experiencing some crazy issues with our MAG 2600's and our Macintosh users. First the following error occures 'The Terminal server has disconnected the session Reason: java.net.SocketException: socket closed (EOF)', which comes up every 5 minutes and disconnects the current RDP session regardless of session preferences. We are using mainly Mac OS X 10.7.2 w/ Safari v5.1.2 (Java SE 6 Update 29). Windows 7 and xp users do not receive this error. The Java RDP Applet launched is called 'HOBLink JWT v3.3.0471'. We are currently running the Juniper MAG 2600's OS Version: 7.1R4.1 (build 19525). The other issue is our Macintosh users cannot create and properly use Terminal Session (RDP) Bookmarks.

The following error immediately appears when using a TS RDP Bookmark, 'This Terminal session is not supported on your computer'. Windows 7 and XP users can create and launch Terminal Session (RDP) Bookmarks without any issues.

Hoblink Jwt Mac

Has anyone experienced the following errors/issues when using a Macintosh? Any recommendation is appreciated. Did this start recently (the Java error)? Are you using a terminal server farm or connecting to a single location? When you test on Windows machines, are you using the HOB applet (special config needed) OR the ActiveX control (default for Windows)? What is the backend OS you are connecting against?

If you are using 2008, do you have a 2003 server you can test with as well? When users create bookmarks, there is no option to specify the Java applet, which is needed for non-Windows machines to function (as MrKool stated). If you would like to have this investigated for inclusion in a future version, please work with your account team for an enhancement request.